Last Updated: 01 December 2025
Because we sell freshly made, perishable food items, we maintain strict quality control. This policy outlines situations where returns or replacements are permitted.
We accept returns or replacements only if:
Claims must be made within 24 hours of delivery.
No return or refund will be provided for:
You must share:
This helps us verify and take action.
After verification:
Decision depends on: nature of issue, product availability, and courier partner report.
Refunds take 3–7 working days.
Orders can be cancelled before dispatch only. Once shipped, the order cannot be cancelled for any reason.
Bulk orders are not eligible for return unless:
Partial refunds are not applicable.
Thank you for choosing Annapurna Khakhra. We maintain quality and ensure customer satisfaction.